Patient Resources
& Forms

From forms and insurance details to lodging and video guides—this page is your complete resource hub.

Your Visit, Step-by-Step

Our schedulers and care coordinators will walk you through everything, including how to complete new patient paperwork. On the day of your visit, you’ll meet with our expert clinical team and your surgeon to develop a custom care plan. If your procedure is at our onsite surgery center, you can request a tour ahead of time for added peace of mind.

Understand your procedure, before you arrive.
Get clarity on your treatment options by browsing trusted videos curated by our surgeons.

Accredited.

  • Certified by Medicare and licensed by the State of Washington

  • Meets rigorous standards for safety, sanitation, and surgical care

  • Staffed by board-certified surgeons and licensed anesthetists (CRNAs)

  • Regularly inspected to ensure compliance with healthcare regulations

Private.

  • Located within our main Spokane facility with a dedicated private entrance

  • Designed to offer discreet and personalized care

  • Minimal foot traffic compared to hospital environments

  • Ideal for patients seeking a low-stress, confidential setting

Efficient.

  • Outpatient procedures allow same-day return home in most cases

  • Onsite surgery suites reduce scheduling delays

  • Streamlined communication between your care team and surgical staff

  • Overnight nursing care available for added convenience when needed

Patient Forms

Submit your forms electronically or bring them with you to your first visit.

Submission Instructions:

Option 1: Print & Bring

Open with Adobe Reader → Print → Sign → Bring to office

Option 2: Fill & Submit Online

Complete digitally → Submit online → Sign in person at check-in

Insurance, Billing & Financing Options

Insurance

We accept most major insurance plans:

Aetna - Cigna - First Choice - Kaiser Permanente - Medicare - Premera / BCBS / Lifewise - Tricare - United Healthcare -
WA Dept. of Labor & Industries

Financing

We accept:

Visa - MasterCard - AmEx - Discover CareCredit - Cherry - Cash or Personal Check

Why Choose Us

Did you know?

The cost of procedures at our facility is 45–90% less than hospital alternatives—with the same high standard of care.

Post-Surgery Essentials: Staff Picks

Our team recommends the following items to support your comfort, healing, and results after surgery. All links below direct you to trusted products on Amazon.

Recovery Clothing & Support

Masectomy Belt Drain Holder

Mastectomy Belt with Drain Holder

A soft, adjustable belt that securely holds drainage bulbs for easy mobility post-surgery.

Mastectomy Shirt with Drain Pouches

Mastectomy Shirt with Drain Pouches

Loose-fitting recovery shirt with integrated pockets to hold post-op drains discretely and comfortably.

Mastectomy Tank with Shoulder Access

Mastectomy Tank w/ Shoulder Access

A convenient tearaway tank designed for easy dressing and medical access after surgery.

Front-Closure Augmentation Bra

Front-Closure Augmentation Bra

Supportive, wire-free bra designed for post-operative comfort and gentle compression.

Comfort & Healing

Orthopedic Wedge Pillow Set

Orthopedic Wedge Pillow Set

Perfect for sleeping upright or keeping limbs elevated—ideal for breast, abdominal, or facial surgeries.

Juven Drink Powder

When a normal diet isn’t enough, Juven offers key nutrients to support wound healing by enhancing collagen production. For $20 off use Coupon code: 20SAVEJUVEN

61rGbWeWEHL._AC_SL1500_

Vashe Wound cleanser

Wound Solution OTC helps to cleanse the wound and accomplish the goals of wound bed preparation in a biocompatible, safe, effective, and natural way. The hypochlorous acid (HOCl) acts as a preservative that inhibits microbial contamination within the solution.

Lodging for Patients

We’ve partnered with HomeSweet to offer nearby accommodations that feel like home — perfect for you or loved ones during recovery.

Book your stay:
homesweet.guestybookings.com
Use code: STAYHERE10 for 10% off

Ruby River Hotel

Standard Room $109.00, Riverview/Poolside $129.00, Suites $149.00

Book Now with PSNW Rate at 509-326-5577

 

Patient Rights & Non-Discrimination

Plastic Surgery Northwest, PLLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently based on these factors.

We provide free aids and services to people with disabilities to ensure effective communication, including:

  • Qualified sign language interpreters

  • Written information in alternative formats (large print, audio, accessible digital formats)

File a Grievance or Complaint

If you believe you have experienced discrimination or that we have failed to provide appropriate services, you can file a grievance with:

Plastic Surgery Northwest, PLLC
530 S. Cowley, Spokane, WA 99202
Phone: 509-838-1010
Fax: 509-232-0003
Email: info@plasticsurgerynorthwest.com

You may file in person or by mail, fax, or email.

Federal Civil Rights Complaint

You can also file a civil rights complaint with the U.S. Department of Health & Human Services, Office for Civil Rights:

Mailing Address:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, DC 20201

Phone: 1-800-368-1019
TDD: 800-537-7697
Online Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
More Info: hhs.gov/ocr/office/file